Digital Workplace Solutions

As organisations around the world rapidly transition to digital work, a plethora of digital work tools and platforms have sprung up to make work easier to execute and give companies more flexibility in managing their remote and hybrid workforces.

Because of the ability to access work anywhere, at any time, on any device, even organisations using legacy tools and systems are moving to digital workplace formats even for regular in-office work. As can be seen, this level of flexibility gives businesses a lot of leeway when it comes to transacting and executing work outside of traditional office spaces.

Workplace of the Future

Digital workplaces, as far as we can tell, are the future of work in more ways than one. They make it simple to complete work online while also providing a variety of features, processes, and workflows that ensure work is completed at a high level of productivity.

Employees will be happier managing their work on a user-friendly platform with less reliance on others to complete their tasks if they use digital work tools. The widely adopted and relatively recent trend of bring-your-own-device (BYOD) at workplaces around the world has led to many organisations shifting their work to digital platforms in order to provide employees with the broadest possible range of options for making work easier to complete.

What is the definition of a digital workplace?

Traditional office processes and legacy work technologies are replaced with highly flexible and adaptable digital work tools that help employees transact work more quickly, efficiently, and flexibly in a digital workplace. Web-based tools with intuitive interfaces and processes help employees complete work tasks as quickly as possible with the least amount of effort required to move work between themselves are common in digital workplaces.

As a result, productivity increases, time is saved, and turnaround times are reduced. More organisations are switching to digital workplaces around the world as a result of a seismic shift in how the world works.

Benefits Of The Digital Workplace

Gone are the days when the workplace was merely a physical location where employees spent their working hours.

The lines between the physical office and the place where work actually happens have blurred in today’s always-connected, instant-access environment. Employees want the ability to form productive business relationships outside of natural workgroups to enable knowledge sharing across the organisation. As a result, it is becoming increasingly clear that the traditional ‘create and push’ information approach is no longer adequate to meet the changing needs of employees.

Improved Unified Communications

A high-performing workplace is built on the foundation of effective, clear communication. Sharing information, knowledge, and ideas reduces confusion, promotes a positive work environment, reinforces company values, and fosters accountability.

Digital Workplace solutions, such as those provided by Asia E-Pros, make sharing knowledge and disseminating company news and updates simple, especially for remote and distributed workforces. Furthermore, thanks to intelligent search features, they make finding information much easier and faster, even when the searcher isn’t sure what they’re looking for.

While email communication has its place, having all relevant information stored and shared in one central location makes staying on top of everything much easier for even the busiest teams.

Increased Profits

When your employees have the freedom to work from anywhere, they will be more productive, efficient, innovative, and effective at their jobs. What does this imply for your company? Of course, there’ll be more money to go around!

Increased Agility and Flexibility

If the pandemic taught us anything, it’s that being able to quickly adapt to change is crucial to success. While events like COVID-19 don’t happen every day (thank goodness), the world is constantly changing, whether it’s through technological advancements, legislative changes, shifting customer needs, or changing marketplaces.

An effective digital workplace strategy provides flexibility to both organizations and employees in all aspects of their work lives. Employees can work from anywhere, on any device, with a digital workplace. This enables them to maintain a work-life balance while remaining productive and connected.

In times of crisis, change, or growth, digital workplaces provide the resources that a workforce requires to be proactive, strategic, and opportunistic.

Productivity Gains

When your employees are productive, they work efficiently to achieve the company’s objectives. However, how productive are your employees? According to a recent survey, more than three-quarters of employees believe they are not truly productive for the entire workday. As a result, they’re probably not as productive as you think.

While this is concerning, it is also important to consider why employees are not as productive as they could be. It could be due to distractions in the physical office space, for example. Ringing phones, interruptions, and obnoxious coworkers are enough to throw even the most committed off their stride. Overwhelm, whether in the form of an overflowing inbox email, a jam-packed calendar, or a never-ending to-do list, can also be blamed for low productivity.

A digital workplace helps to reduce distractions and streamline work processes that slow down productivity. Employees have the freedom to choose where, how, and when they work, which can help them knuckle down and finish the job when it’s most needed. Furthermore, having everything in one place allows users to get into the flow of work much faster because they don’t have to waste time looking for information, logging into different tools, or asking around for things they can’t find.

Increased Creativity and Innovation

It can be difficult to motivate employees to be creative and innovative. Especially when they are overburdened with day-to-day responsibilities. Both, however, are necessary for a business to thrive and grow.

While a digital workplace can’t do your employees’ thinking for them, it can help them free up valuable mental space and facilitate the two-way communication needed to foster innovation and collaboration.

A Better Workplace Environment

Employee experience is critical to retaining talent and fostering a high-performing culture. Because there are so many touchpoints in the employee journey, maintaining control and improving the employee experience can be difficult, leading to disengagement and dissatisfaction.

A digital workplace can be used to shape and support an employee’s experience at various touchpoints throughout their journey. It can be used during onboarding to provide new employees with quick access to all of the information they require at a time when they are quickly learning about their new role and company.

Attracting New Top Talent

Recruiting top talent is difficult, especially in such a competitive environment. Many businesses have had to go to great lengths in recent years to refine and showcase what sets their workplaces apart from the competition. Employer branding, workplace culture, competitive salaries, flexible working hours, and appealing benefits are all important factors in a candidate’s decision to change jobs.

While a digital workplace isn’t a recruiting tool, it does demonstrate a strong commitment to creating a people-first culture in the workplace. Investing in a tool that allows employees to work from home, provides benefits, and allows for easy, transparent, two-way communication sends a message to potential employees that you’re serious about building a great workplace culture and treating your employees well.

Improved Employee Retention 

Keeping hold of talented employees is becoming increasingly difficult. Individuals’ expectations in the workplace (particularly among millennials and Generation Z) have shifted dramatically, and employers who fail to keep up risk losing a significant amount of money.

By acting as a platform through which you can deliver what they want, a digital workplace can help you retain top talent. Employee retention is likely to rise as the employee experience improves and employee engagement rises.

Saves Costs

Money, as they say, is what makes the world go round. When implemented properly, digital workplaces can go a long way toward lowering costs.

You could save a lot of money on office space and travel if your teams are able to work from anywhere with the help of a digital workplace. While face-to-face interactions have their place, freeing employees from their desks and experimenting with new ways of collaborating (such as in a coworking space, a coffee shop, or virtually) can result in significant cost savings and more meaningful interactions between coworkers.

On top of this, off-the-shelf flexible digital workplaces need no special IT configuration or training for users as it’s so intuitive to use and easy to set up.

Increased Collaboration

When employees can’t share knowledge and information easily, they can’t collaborate. Likewise, if they do not communicate with each other or do not feel as if they are working together, they can lose momentum over time.

In a virtual environment, digital workplaces make communication a lot easier, especially for teams that use numerous tools, apps, and software to stay in touch. Through Asia E-Pros’s Digital Workplace Solutions, employees can share and access team updates just like they would if they were in the office.

As a result, working together is much easier, providing an environment that is conducive to collaboration.

Increased Security

Since the start of 2020, cybersecurity threats, such as phishing, have become increasingly prevalent. There is no doubt that many organizations have found out the hard way how having a distributed workforce access data, tools, software, and content from different devices opens up an entirely new set of security concerns.

A unified digital workplace can strengthen newly implemented security measures with features such as Single Sign On to ensure user information and sensitive data do not fall into the wrong hands.

Improved Customer Experience

Customer experience and employee experience go hand in hand. It makes a lot of sense, don’t you think? Motivated employees with a good work-life balance, a keen understanding of the company’s core values, and a good work-life balance are highly likely to provide a high level of customer service.

Eliminate Silos

Silos form when teams isolate themselves from the rest of the organization. Those trapped in the silo mentality may be unable to solve problems or innovate effectively.

A digital workplace can support a unified vision that aims to eliminate silos by communicating core common goals, measuring engagement, facilitating collaboration, facilitating knowledge sharing, and facilitating cross-departmental innovation.

An Empowered Workforce

When employees are empowered, they are confident in their abilities and can work independently. They can make decisions, solve problems, and organize themselves without the need for micromanagement.

Empowering your workforce begins with a digital workplace. Providing them with the tools to work autonomously from anywhere demonstrates a level of trust in their abilities and can do wonders for their self-esteem and motivation.

At the end of the day, any business, regardless of size, industry, or location, needs to grow. Your employees are an important part of that, but they need the right tools and motivators to help you stay ahead of the competition.

A digital workplace can provide all of the above benefits – and more – when properly implemented with the right leadership and culture. If you’ve been considering implementing a digital workplace platform or expanding on your current setup, now is the time. Every day, the digital landscape shifts, and new technologies emerge that, if quickly adopted, can significantly boost your company’s performance. However, you and your team must make sense of them, or they will overwhelm you.