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User Security Awareness Training

An effective security awareness program empowers users to be cyber heroes. Find out how this cyber security investment helps keep your sensitive information safe and reduces risk.

// Overhaul User Behavior Phishing Security Awareness Training for Employees

Asia E-Pros’s security awareness training helps employees recognize social engineering cyberattacks, spot possible malware and its behavior, report possible security threats, follow company IT policies and best practices, and adhere to any applicable regulations. We do this by partnering with close programme partners and world-leading SAT platforms. 

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of Malaysian SMEs fell victim to a cyberattack in 2019

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affected companies were running some form of endpoint protection

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cyberattacks rely on social engineering to infiltrate and successfully attack a system

0 %

of data breaches were due to the "human element" (ie: human error or incidents)

// Think before you click Maximize your ability to secure your business

Users continue to fall prey to phishing attacks despite knowing the risks. Users are typically trained once or twice a year with CBTs (or worse – boring seminars!), often to ensure compliance. Training employees using this sort of old-fashioned cyber security awareness will not prepare them for today’s threats – it leaves a gaping hole in your defense.  

Using phishing simulations that are based on real-world attacks, Asia E-Pros’s security and compliance training is new, reliable, and insanely effective. This is how we help reduce the risk of security breaches while keeping your workforce updated on the latest threats.

// Security is always a priority Drive A Culture Of Awareness

Reinforce the importance of security and provide an effective defense against any type of phishing attack. Through our valued partners, Asia E-Pros provides phishing training modules, games, and engagement materials designed to provide the reinforcement and remediation your organization needs. 

Educate employees on how cyber-attackers obtain confidential data. As a result of using tiered link or attachment phishing simulations, data entry phishing simulations, or reply-to phishing simulations, your employees will be able to identify, report, and prevent phishing attacks.

// Why Asia E-Pros's Security Awareness Training is different Features Of Awareness Training

Training Access Levels

Asia E-Pros provides you with the world's largest library of 1000+ security awareness training content; including interactive modules, videos, games, posters and newsletters. All this in over 30+ languages too!

Comprehensive Online Modules

In our web-based training modules, we ensure that your employees understand the mechanisms of spam, phishing, spear-phishing, malware, and social engineering, and apply this knowledge in their daily work.

Powerful Phishing Simulator

We offer 10,000+ phishing templates adapted from real-world attacks that can be monitored and scheduled to give you an idea of employee vulnerability to the leading cause of data breaches: email-based phishing.

Risk Scoring

Our Virtual Risk Officer functionality identifies risk at the user, group and organizational levels, allowing you to make data-driven decisions about your organization's security.

Advanced Enterprise Reporting

Our team collaborates closely with you to provide enterprise-level reporting, which provides insight into your entire organization's security awareness performance.

Industry Benchmarking

Industry Benchmarking lets you compare your organization's phish-prone percentage with other same-size organizations in your market space.

Meet Compliancy Goals

Accept credit card payments at your business? Do you operate within a regulated industry? Then, it is necessary to educate your employees to avoid fines (or worse).

Tailored For Each Individual

We can use the behavior and attributes of each employee to tailor phishing campaigns, training assignments, remedial learning, and reporting.

Easy User Management

Active Directory Integration allows you to upload user data easily. After the ADI is configured, users will be added, changed, and archived in sync with changes made within AD.

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// Documentation Stay Current with Emerging Threats

The Security Awareness Training Program provided by Asia E-Pros combines baseline testing, interactive web-based training, and continuous assessment using simulated phishing to help build a more resilient and secure organization that keeps your data safe.

Did you know that the biggest weakness in your attempts to protect your company data and workflow is most definitely your employees? Since the emphasis is on technology, many IT professionals and business owners overlook the importance of ongoing training for workers to remain updated on phishing and social engineering exploits that use them in order to gain access to the company’s network.

How Does Security Awareness Training for End Users Work?

To assist you in creating a culture of cybersecurity awareness within your organisation, Asiaepros has ready-to-go security training platforms and systems to deploy when needed. The system works in four steps:

  • Step #1 – Train – Providing group or online interactive instruction

  • Step #2 – Test – Using automated, simulated attacks to see how your employees respond

  • Step #3 – Analyze – Providing statistics and graphs developed from the testing stage to indicate what information your employees absorbed from the training and what needs further attention

  • Step #4 – Repeat – The whole process is repeated for as long as necessary until all employees have been trained to identify and respond to cyber threats.

Asiaepros offers security awareness training in an affordable and easy-to-deploy package. Download the full Security Awareness Product Guide here for more info.

Create A Fully Mature Security Awareness Training Program

Cybercrime has gone mainstream. Your users are more vulnerable than ever. In addition to being trained, employees need to stay alert, keeping security at the forefront of their minds.

As part of our partnership with KnowBe4, Asia E-Pros offers Simulation Phishing and Security Awareness Training with tens of thousands of active enterprise accounts. You can now better manage social engineering, spear-phishing, and ransomware attacks, while at the same time staying compliant with industry regulations like PCI, HIPAA, SOX, FFIEC, and GLBA.

Assess your users’ security knowledge and security culture as you begin your security awareness program. Your own private console now allows you to send skills-based assessments and security culture surveys to your users. In both assessments, you can measure over time the security knowledge and proficiency of your users and your organization’s overall security culture posture based on a sound assessment science.

Benchmark your security awareness proficiency scores against those of other organizations in your industry using the Security Awareness Proficiency Assessment (SAPA) feature. As a result of your baseline assessment, you’ll get access to real-time statistics that allow you to see how your organization stacks up across the seven security knowledge areas, as well as monitor its ongoing proficiency improvement.

Asia E-Pros offers world-class, user-friendly, new-school security awareness training with self-service enrollment, as well as pre-and post-training phishing security tests that determine the percentage of end-users that are Phish prone. We provide several remedial options if an employee falls for a simulated phishing attack using our highly effective, frequent, “double-random” Phishing Security Tests.

With the new user interface, learners receive a fresh new learning experience that makes learning fun and engaging. We have partnered with KnowBe4 to offer your Malaysian users the option to select the language they feel most comfortable in for an immersive training experience. For our Kuala Lumpur or Selangor employees, getting phished in Malay or English simulates a more real-world environment with better response and training experience.

Through optional customization features to enable gamification, your users can compete against each other on leaderboards and earn badges while learning how to keep your organization safe from cyber attacks.

By using the new Virtual Risk Officer and Advanced Reporting features, you can get the most accurate picture of the effectiveness of your security awareness program. A deep learning neural network gives you detailed reports that allow you to evaluate how your organization’s risk changes over time and measure the performance of your training program and see where you need to improve to strengthen your human firewall.

Creating a security awareness program that is effective is hard. Often, security awareness teams today lack the support, time, and resources they need to be successful and/or lack the skills and experience to effectively create a fully mature security awareness program. With our managed security awareness training solution, we’ve taken away all the guesswork for you.

The Importance Of Security Awareness Training For Malaysian Businesses

As cyber security threats evolve, security awareness training helps organizations decrease help desk costs, protect their reputations, and secure their overall cybersecurity investment.

With user security awareness training, you can protect your business from phishing attacks and other social engineering attacks. These evolving and sophisticated attack techniques, designed to trick employees, can result in data loss, financial fraud, and embarrassment for your business. By making employees aware of security risks, businesses can turn them from potential attack victims into a layer of defense.

Asia E-Pros helps companies implement a training program that significantly reduces the risk of security breaches through phishing simulations that mimic real-world attacks and training that covers relevant security and compliance topics. Best of all, we do it for you. As part of the training program, we will handle all aspects of your IT team’s operational goals.

Terms: What is Phishing?

Phishing refers to any attempt to obtain sensitive information like usernames, passwords, or banking details by impersonating a trustworthy entity in an electronic communication, generally for malicious purposes. Social engineering techniques such as phishing are used to trick users and exploit security weaknesses in networks. There have been various attempts to control the increase in reported phishing cases, including legislation, employee and general user training, public education, and standardized network security protocols. Unlike traditional malware, you can’t just remove phishing. Endpoint protection is rendered almost completely useless when it comes to social engineering tactics that rely on human error rather than a lack of software-provided security.

Phishing is typically carried out through direct digital communication. The attack will often direct users to enter sensitive information on a fake website that has the same look and feel as the legitimate site. Users are tricked into clicking on fake emails that claim to originate from sites like social networks, auction sites, retail stores, and financial institutions. Phishing emails often contain links to distributed malware, causing even more damage to a victim’s system.

Types of Phishing

Specific types of phishing can be used to achieve a variety of objectives in addition to standard phishing techniques.

  1. Spear phishing: A spoofing email attack that targets a specific organization or individual in an attempt to gain unauthorized access to sensitive information. To improve their chances of success, attackers gather personal information about their targets.
  2. Clone phishing: When the content and recipient address of an authentic, previously valid email are stolen and reverse engineered to generate an identical or cloned copy. Malicious software replaces any attachments or links in the original email, then sends it from a spoofed email address to trick the victim into thinking it is genuine.
  3. Whale phishing: A phishing attack designed to target an upper manager based on his or her job title. Whaling attack emails are often written as legal subpoenas, customer complaints, or executive issues. A whale scam email is designed to pass as a critical business email, sent by a legitimate business authority.

Understand The Concerns Of Leadership & End Users

Cyber security professionals and other ambassadors within the organization will be well versed in the importance of information security. Even so, that doesn’t mean business leaders and end users outside of the security and IT sectors will understand or care as much about the topic.


As a result, different stakeholders will have different concerns. A lot will depend on the answers to “why” questions, including (but not limited to):

  • Why do we need training like this?
  • Wouldn’t it be better if we invested more money in the technical side of things?
  • Is it worth sacrificing employee productivity?

As your organization’s IT professional, it’s important to treat these concerns as valid questions and to respond to them with genuine interest, either during in-person meetings or through written documentation. Regardless of the method you choose, leaders and end users need to be heard in order to feel fully involved.

Connect Security Awareness Training To Positive Business Outcomes

When you understand the perspective of other stakeholders and participants, you can better demonstrate your training program’s value to the organization as a whole. In order to achieve this, tying positive returns on awareness training to outcomes that benefit the entire organization is imperative.

Leaders in security can capture executive attention by repositioning training as a means of:

  • Increasing productivity with less downtime and resources spent responding to data breaches
  • Reduced costs associated with data leaks and other incidents that compromise sensitive information
  • A reputation boost for your brand in the eyes of consumers who take data privacy and security more seriously than ever
  • End users will be more knowledgeable and confident about detecting and avoiding common cyber threats
  • Enhanced profitability over a multi-year period when considering the above factors

Regardless of whether you cite real-world events, industry news, or internal or external analytics, the question security leaders must answer is simple: How will security awareness training benefit the organization overall? Leadership will be piqued with clear, concise responses to those questions.


Find out how affordable this is for your organization. Get a no-obligation quote for Asia E-Pros’s future-ready Security Awareness Training now.

Talk To A Malaysian IT Professional

Speak with an Asia E-Pros professional today at +603-3358 9932 or fill in the form below. You can also reach us here.